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Discussion Starter #61
Well it’s a goodbye from me. The financial ombudsman found in my favour, the finance company agreed with their findings and the car has now been collected. It’s bit of a shame as I liked the look of the car and it was comfortable to drive. I think the real issue is the lack of customer care and support by MG directly as in my experience they are really not that bothered
Well done for sticking with it.

It seems that MG aren't interested in keeping a good customer relationship going.

I cannot see modern MG owners having the same type of positive mentality like the old pre-2005 MG Rover owners who still rave about their ZR's, ZS's and ZT's.

Cheers..
 

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I am delighted for you! I finally got fed up of the recurring faults scs.eps, seat bolsters coming apart, groaning from gearbox, door handles sticking,,,MG Motors UK don't give a SH*t in my humble opinion. Have got a tremendous deal on a brand new Kia Sportage via Carwow (JCB Ebbsfleet) £4600 off retail for little more than the price of a ZS exclusive. The dealer is buying my car back...but there again, my dealer has always been superb.
I think more and more people will get out. Aston Barclay are who Vauxhall Finance use. I have been keeping an eye on the MZ SZ's appearing and there have been quite a few.

Hope you enjoy your Kia
 

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Sure have.

Here are some quick photo's and you may need to zoom in as some may have multiple locations of runs in the same photo etc.

Hopefully this works ok as not done photo's on here before


i have a two month old 2020 zs and found this going to dealer who has just reopened after the lock down from covid 19 mine is also white not happy
Sure have.

Here are some quick photo's and you may need to zoom in as some may have multiple locations of runs in the same photo etc.

Hopefully this works ok as not done photo's on here before









135099
135100
135101
135102
135103
 

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These photos remind me so much of Vauxhall Victors 101 of the early 60s, the same problems. Vauxhall took the hit head on and replaced many peoples cars or gave money back to the customer to compensate them. The factory underwent a big shake up and quality control became the watch word. The result was GM in the UK survived and is now a respected brand.
Vauxhall’s problem was they had changed their steel suppliers which had resulted in pre rusted steel being used to fold the panels and under frame. The difference here is customer care.


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Discussion Starter #65 (Edited)
So it's rusting on the bolts plus in the areas where the metal join together/crimped/welded where the paint cannot go in.

This tells me that the bath that they dip the bodies in can only protect the areas where it can touch whereas the hidden areas are not being prtected owing to the metal not being either; a) not galvanised or B) the galvanising process of the metal is not up to standard.

Perhaps China doesn't believe in something called rust protection?

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My white ZS is also showing signs of rusting. Thought I noticed it a few weeks ago walking back through an empty car park, but investigated it properly on Thursday this week. My cars VIN number suggests that it was made in March 2019, and was used as a showroom example, before being registered to me in December 2019. Called the supplying dealer on Saturday and going to see them on Wednesday to show them the rust areas. Showing rust on the following areas:
  1. Front and rear jacking points on both sides.
  2. Rear chassis legs on both sides.
  3. Front chassis legs on both sides.
  4. Four different areas on underside of the bonnet.
Interested to see what happens next.
 

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Discussion Starter #69 (Edited)
My white ZS is also showing signs of rusting. Thought I noticed it a few weeks ago walking back through an empty car park, but investigated it properly on Thursday this week. My cars VIN number suggests that it was made in March 2019, and was used as a showroom example, before being registered to me in December 2019. Called the supplying dealer on Saturday and going to see them on Wednesday to show them the rust areas. Showing rust on the following areas:
  1. Front and rear jacking points on both sides.
  2. Rear chassis legs on both sides.
  3. Front chassis legs on both sides.
  4. Four different areas on underside of the bonnet.
Interested to see what happens next.
It sounds like the same areas that Glenn had noted.

Sadly his website https://www.no-to-mg.co.uk/ no longer exists.

The Wayback machine doesn't seem to have archived his website either.

Google Cache has some information which could be useful:




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Discussion Starter #70
Found some of Glenn's pictures off Google:

135438


135439


Not good considering he had only had the car for 7.5 months at the time.

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The domain was due to expire on 17th July. I looked at the logs to see if it was worth keeping it running but the traffic has died right down to nearly nothing althoughat the hight was getting up to 2000 hits a day, Could even see when MG had been looking ta the site lol.

The Skoda was just something that tripped out in the really hot weather, mass air flow temp sensor not inline with other sensors.

I will still be floating about if some need to get in touch ref the MG and can always zip up any pics if someone needs them
 

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The domain was due to expire on 17th July. I looked at the logs to see if it was worth keeping it running but the traffic has died right down to nearly nothing althoughat the hight was getting up to 2000 hits a day, Could even see when MG had been looking ta the site lol.

The Skoda was just something that tripped out in the really hot weather, mass air flow temp sensor not inline with other sensors.

I will still be floating about if some need to get in touch ref the MG and can always zip up any pics if someone needs them
Looking at my VIN, my car is a Z which suggests a China build?

I've added a few pictures from my car.

I'll report back, once I have had contact with the Dealer and MG.
 

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Discussion Starter #74
The domain was due to expire on 17th July. I looked at the logs to see if it was worth keeping it running but the traffic has died right down to nearly nothing althoughat the hight was getting up to 2000 hits a day, Could even see when MG had been looking ta the site lol.

The Skoda was just something that tripped out in the really hot weather, mass air flow temp sensor not inline with other sensors.

I will still be floating about if some need to get in touch ref the MG and can always zip up any pics if someone needs them
I'm glad to hear that the Skoda's working fine, I remember when I had my old 03 Seat Ibiza, the Varta OEM branded battery died for no reason after 1 month and ended up being replaced by a Unipart Samson battery which lasted 15 years before being replaced by the AA in 2018 just before I got rid of the car.

Cheers..
 

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Discussion Starter #75 (Edited)
Looking at my VIN, my car is a Z which suggests a China build?

I've added a few pictures from my car.

I'll report back, once I have had contact with the Dealer and MG.
It's the same problem again, the rust is coming from the inside of the metal seams where the rust protection is lacking. I think that rather than using hot-dip galvanizing which is expensive, they have gone for Zintec which just coats the metal with a very thin protective coating and it is reliant on a decent paint finish to provide the rest of the protection.

You'll notice that there is a distinct lack of undercoating which I can only guess is down to stupid cost-cutting decisions.

Here's some information about the difference between Zintec and hot-dip galvanizing:


Cheers..
 

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Discussion Starter #76
I have found 2 other people with the same issues and both also have white MG ZS's

2 of us are currently going through Vauxhall finance

Seems to be a White thing.

There are 2 facebook groups. 1 is ok the other if you mention anything about about the MG you get kicked off. I am still a member of the ok group.
It's funny that you should have mentioned this as I've just been banned from the said group for posting 2 what I thought were very helpful posts when a couple of ZS owners had problems with their cars. I guess that the admins don't actually like real help on there.

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It's funny that you should have mentioned this as I've just been banned from the said group for posting 2 what I thought were very helpful posts when a couple of ZS owners had problems with their cars. I guess that the admins don't actually like real help on there.

Cheers.
Yep one seems to be run by friends of dealers and they will just stop posts or reject people as they see fit. All cars have a few issues or flaws but they want the MG to seem perfect!!
 

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Discussion Starter #78
Yep one seems to be run by friends of dealers and they will just stop posts or reject people as they see fit. All cars have a few issues or flaws but they want the MG to seem perfect!!
The stupid thing is, they block you from posting for 24 hours without even telling you what you've allegedly done wrong and then ban you completely if the next thing that you say doesn't fit their narrative. Talk about being a cult! The Issue of rust was raised in the other ZS SUV Facebook groups and as far as I am aware, no one has been made to "disappear". One of the admins is very petty, and doesn't like being shown up when they are proved to be very wrong.. that is all I can say.

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Just had a discussion with MG Dealer, rust repair work to the ZS authorised by MG and car booked in. Haven't discussed exactly what the remedy will be, but will speak to them when the car goes in. Maybe MG have realised that they can't keep ignoring or refusing to fix the issue.
 

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Got my ZS back on Friday. Looks as good as new. The dealership cleaned off the rust areas, treated it with a rust treatment, painted the metal and then waxoyl'd. Obviously I'll be keeping a close eye on things, but looks good.
 
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